Saturday, May 2, 2009

Requirement gathering – Red zone area


Requirement gathering is one of most challenging and complicated part of any payroll project or Process improvement initiative.
The challenge stems from multiple perspectives:
1. Pre conceived notion of the process being complex.
2. Notional statutory ghosts.
3. Miscommunication of requirement.
4. Cultural issues in understanding & agreeing.
5. Confusion between understanding the requirement and agreeing to requirement.Misunderstanding the “I understand” with “I agree” or “I agree” with “I sign off” will lead to disastrous issues at very critical points in the project.

Tools to mitigate red zone:
1. Cultural diversities play a very important part in understanding this red zone.
2. Presence o functional knowledge
3. “Equidistance player” during requirement gathering.